Last Updated: [Insert Date]
At Klim Ride Shop (“we”, “us”, or “our”), we protect your privacy with the same dedication we apply to crafting our adventure gear. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website klimrideshop.com or make purchases from our global store.
1. Information We Collect
Like the layered protection in our 4-Season Jackets, we collect only essential data to serve you better:
Personal Information
- Order Details: Name, shipping address, email, and phone number – as crucial for delivery as proper Armor Inserts are for protection
- Payment Data: Encrypted card information or PayPal details, secured with 256-bit encryption matching our Armored Vest standards
- Account Information: For riders who create profiles to track purchases of Adventure Helmets or Dirt Bike Gloves
Technical Data
- Device Information: Browser type, IP address (for currency conversion and fraud prevention)
- Usage Data: Pages visited, products viewed (like City Jackets or Gauntlet Gloves)
2. How We Use Your Information
We handle your data with the same precision we demand in our Dual Sport gear manufacturing:
- Order Processing: To fulfill purchases of Adventure Pants or Full Face helmets globally
- Customer Service: To respond to inquiries about Base & Mid Layers or shipping
- Security: Fraud detection for high-value items like Air Bags, using Address Verification System
- Improvements: Analyzing Eyewear or Boots browsing patterns to enhance your experience
- Marketing: With consent, sending updates about new Adventure Jackets (opt-out anytime)
3. Data Sharing & Disclosure
We share data only when absolutely necessary, like choosing essential Armored Bottoms for your ride:
- Service Providers: Payment processors, shipping carriers (for global delivery except Asia/remote areas)
- Legal Compliance: When required by law, similar to DOT helmet certification requirements
- Business Transfers: In case of merger or acquisition, with privacy protections intact
4. Data Storage & Security
Your information is protected with multiple layers, like the GORE-TEX® membrane in our jackets:
- PCI-DSS Compliance: Meeting highest credit card security standards
- Encryption: 256-bit security for all transactions
- Limited Access: Only authorized personnel handling data
- Retention: Kept only as long as needed for Adventure Gear warranties or legal requirements
5. Your Rights
You control your data like you control your ride:
- Access: Request details of personal data we hold
- Correction: Update inaccurate shipping information
- Deletion: Request removal where legally permitted
- Opt-Out: Unsubscribe from Casual Clothing promotions
- Complaints: Contact us or regulatory authorities
6. Cookies & Tracking Technologies
We use these tools like precise stitching in our Gloves – only where needed:
- Essential Cookies: For checkout functionality (like saving your cart of Armored Vests)
- Analytics: To understand how riders browse our Dirt or Dual Sport collections
- Preferences: Remembering your currency/language settings
- Advertising: For relevant promotions (manage via browser settings)
Manage preferences through our cookie banner or browser settings.
7. International Data Transfers
As a global brand serving adventurers worldwide (excluding some Asian/remote regions), data may be transferred to our US headquarters at 1508 Massachusetts Avenue Southeast, Washington, US 20003, with appropriate safeguards.
8. Policy Updates
We may update this policy as our product line evolves – check back periodically. Significant changes will be communicated to riders who purchased high-value items like Full Face helmets.
Contact Us
For privacy questions or to exercise your rights, contact our Rider Support team:
Email: [email protected]
Mail: Klim Ride Shop, 1508 Massachusetts Avenue Southeast, Washington, US 20003
