Last Updated: [Insert Date]

Welcome to Klim Ride Shop (“we,” “us,” or “our”). These Terms and Conditions govern your access to and use of our website www.klimrideshop.com and all purchases made through it. By accessing our site or making a purchase, you agree to be bound by these terms.

1. Our Adventure Community

Klim Ride Shop caters to riders and outdoor enthusiasts who demand premium performance gear for their adventures. Our products—from 4-Season Jackets to Armored Vests—are engineered for those who push boundaries.

2. User Responsibilities

2.1 Account Integrity

When creating an account, you agree to:

  • Provide accurate, current information
  • Maintain password confidentiality
  • Notify us immediately of unauthorized use

2.2 Acceptable Use

You agree not to:

  • Use our site for unlawful purposes
  • Attempt to gain unauthorized access to our systems
  • Interfere with other users’ experience
  • Misrepresent your identity or affiliation

3. Products & Services

3.1 Product Descriptions

We strive for accuracy in depicting our adventure gear, including:

  • Technical specifications for Armor Inserts and protective gear
  • Material composition of Adventure Jackets and Base Layers
  • Sizing charts for Boots and riding apparel

Colors may vary slightly due to monitor settings. Contact us at [email protected] for clarification before ordering.

3.2 Safety Equipment

Certain items like Adventure Helmets and Air Bags are safety-critical. You agree:

  • To read all safety instructions thoroughly
  • That proper fit is your responsibility
  • To replace safety gear after any impact

4. Orders & Payments

4.1 Order Process

Our adventure-ready process:

  • Orders processed within 1-2 business days
  • Confirmation email with tracking upon shipment
  • Right to cancel unshipped orders

4.2 Payment Options

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

All transactions are secured with SSL encryption.

4.3 Pricing & Availability

We reserve the right to:

  • Adjust prices without notice
  • Limit quantities of high-demand items like Dual Sport gear
  • Cancel orders for pricing errors

5. Shipping & Delivery

5.1 Shipping Methods

Choose your adventure delivery:

  • Standard Shipping ($12.95) via DHL/FedEx (10-15 business days)
  • Free Shipping via EMS for orders over $50 (15-25 business days)

5.2 Delivery Areas

We ship globally except:

  • Certain Asian countries
  • Remote regions

International customers may incur customs duties.

6. Returns & Exchanges

6.1 Return Policy

Your satisfaction matters:

  • 15-day return window from delivery
  • Items must be unused with original tags
  • Proof of purchase required

6.2 Non-Returnable Items

For safety/hygiene, we cannot accept returns on:

  • Helmets (Adventure Helmets, Full Face)
  • Air Bags
  • Eyewear
  • All Gloves (including Dirt Bike Gloves)

6.3 Return Process

Email [email protected] with:

  • Order number
  • Item details
  • Return reason
  • Refund/exchange preference

7. Intellectual Property

All content on our site, including:

  • Product designs
  • Branding
  • Technical specifications

are protected by intellectual property laws. Unauthorized use is prohibited.

8. Liability Limitations

8.1 Product Use

While our Armored Vests and protective gear meet industry standards, you acknowledge:

  • No riding gear eliminates all risk
  • Proper use is your responsibility

8.2 Website Use

We’re not liable for:

  • Temporary site unavailability
  • Technical issues beyond our control
  • Third-party actions

9. Governing Law

These terms are governed by Washington State law. Disputes will be resolved in Washington courts.

10. Changes to Terms

We may update these terms. Continued use after changes constitutes acceptance.

11. Contact Us

For questions about these terms:

Klim Ride Shop
1508 Massachusetts Avenue Southeast
Washington, US 20003
Email: [email protected]

Ride safe,
The Klim Team